We don't accept returns, exchanges, or cancellations
All of our items are prepared and created especially for you, and we do not accept returns.
Orders that are damaged or misprinted are replaced with an exact replacement of the original order. If your order arrives damaged, please keep the packaging that it arrived in so that a proper claim can be made with the carrier, and contact us immediately.
Upon receipt of your order, please check it immediately for damages or errors. Please contact us withing 7 business days of receiving your order with any claims for errors or damages.
Please contact us before you order if you have any questions. We respond promptly during the business week, and first thing Monday to any inquiries we receive over the weekend
Please calculate your delivery date BEFORE you place your order. Contact us with questions BEFORE you order!
**Orders enter production immediately after they are received.**
**Standard Shipping - Add 6 business days* to the availability stated for each product.
Rush Shipping may be available on a case by case basis, please contact us with order specifics, your need date and your zip code. We'll be happy to check availability options
*"Business Days" are Monday-Friday, excluding national holidays
Delivery may require a signature, so please give a shipping address where you or someone you trust will be during the day. If you have provided an incorrect shipping address, and an order needs to be reshipped additional shipping costs will be the customer's responsibility.